Business · CNBC Technology
Despite most employers who've cut jobs for AI backtracking on their decision over the last year
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Inside corporations, many are still making a fundamental error when it comes to building trust with workers for AI adoption, according to Jackie Swanson, managing partner at Gartner.
Key facts
- Torani plans to expand its workforce by roughly 30% by March 2027, a move that's driven by a $60 million manufacturing expansion
- With 53% of workers concerned that AI tools will make their role feel less necessary, according to a 2026 report from Software Finder, communicating workflow changes becomes as strategic as the tech
- While the flagship product was born in 2009, its cohesive rebrand, which also stemmed from the acquisition of AI productivity tool Coda, now Superhuman Docs, has transformed the company
- For its part, contract software company Ironclad, first founded in 2014, frames AI not as a cost-cutting efficiency, but a business acceleration
Summary
Even as AI becomes more familiar to the average person, workplace anxiety around it remains high. Despite most employers who've cut jobs for AI backtracking on their decision over the last year, more than half (53%) of Americans across demographic groups continue to worry that AI will put someone in their household out of work. The ideal AI communication strategy depends on the company, but trust remains the cornerstone, whether for an AI-native startup or a legacy enterprise facing yet another cultural shift. For its part, contract software company Ironclad, first founded in 2014, frames AI not as a cost-cutting efficiency, but a business acceleration.