Nation Thailand
Cabinet backs Lemon Law to protect buyers of defective goods
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Thailand’s Cabinet has approved a draft Lemon Law that would give consumers clearer rights to seek replacement, repair, refunds or damages when newly purchased goods are found to be defective, in a major step towards strengthening buyer protection an
Key facts
- Deputy government spokesperson Lalida Perdwivattana said the Cabinet approved the draft Liability for Defective Goods Act, as proposed by the Office of the Consumer Protection Board
- For electrical appliances, electronic devices and engine-powered appliances, buyers would be able to request an immediate replacement if a major defect is found within 14 days of receiving the product
- Another leaked US-Iran draft reveals 12-point framework
- The government says the bill is intended to make liability for defective goods clearer, bring consumer law in line with modern buying and selling practices, reduce disputes between buyers and sellers, and encourage businesses to improve
Summary
Deputy government spokesperson Lalida Perdwivattana said the Cabinet approved the draft Liability for Defective Goods Act, as proposed by the Office of the Consumer Protection Board. The draft has already been reviewed by a special committee of the Council of State.
The government says the bill is intended to make liability for defective goods clearer, bring consumer law in line with modern buying and selling practices, reduce disputes between buyers and sellers, and encourage businesses to improve product and service standards.